The First Step Director of Development will oversee donor relations, direct all fundraising activities (including major donor, and individual program). Key areas of responsibilities include, but are not limited to:

Salary: $45,000 – $50,000 annual salary commensurate with education and experience

Responsibilities:

The First Step Director of Development will oversee donor relations, direct all fundraising activities (including major donor, and individual program). Key areas of responsibilities include, but are not limited to:  

Development and Fundraising:

  • Develop, plan, and execute an annual fundraising plan
  • Assist Executive Director in grant writing and grant management
  • Implement and grow recurring (monthly) donation initiatives.
  • Identify and support competitive applications for foundation and non-government grants/funding
  • Maintain and update fundraising/donor records. 

Community & Donor Engagement:

  • Develop and cultivate donor and community relationships
  • Serve as member of the Community Engagement Team at First Step
  • Increase community awareness about First Step and the impact of our work
  • Assist in digital and in-person outreach activities
  • Provide timely communications with donors and other supporters
  • Identify and execute an annual signature event to increase awareness of organization needs.

Qualifications: 

  • Bachelor’s Degree 
  • At least 4-6 years of fundraising and/or development experience
  • Demonstrated success in fundraising
  • Previous experience with fundraising software
  • Computer literacy and proficiency in Microsoft Office and/or similar business software suites.
  • Ability to travel regionally 

Skills: 

  • Ability to collaborate and serve in team setting
  • Excellent written, verbal, and interpersonal skills
  • Adept at public speaking and making public presentations
  • Time management and flexibility with job duties
  • Organized and a self-starter; ability to prioritize deliverables

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The Director of Client Services will be responsible for planning, implementation, and evaluation of crisis intervention, advocacy, shelter, and housing programs that provide trauma-informed services for survivors of domestic violence and their children. Additionally, the Director of Client Services will be responsible for supervising Advocate staff members, volunteers, and interns; managing grant deliverables; serving as a liaison to community partners and technical assistance providers; facilitating staff meetings and training; and supporting leadership with programmatic and organizational development.

The position will report directly to the Executive Director.

Program and Services Management

  • Supervise Advocate staff.
  • Provide guidance and support to First Step’s Direct Service’s staff.
  • Oversee staff scheduling Monday through Friday 8 am to 8 pm, as well as on-call schedule.
  • Serve on regular on-call rotations with Direct Service Staff.
  • Provide direct services to clients which include, but are not limited to hotline calls, advocacy, shelter intake and orientation, client assessment, information, and referrals.
  • In partnership with the Shelter Coordinator and Executive Director, oversee the management of the shelter and hotline services, as well as the language line interpreting services contracted by the agency to ensure language access for all survivors of domestic violence.
  • Provide direct service staff orientation and ongoing training and regular individual supervision of Advocates.
  • Collaborate with the Direct Service team to address complex client advocacy needs.
  • Work with the Community Engagement Coordinator to incorporate the use of trained Direct Service Interns and volunteers into direct or support work with clients.
  • Coordinate and support Domestic Violence Task Force
  • Build and sustain alliances and partnerships between the agency and community stakeholders to promote effective utilization of services and community collaborations.
  • Attend various community collaborative meetings

Evaluation and reporting

  • Work with staff to collect data and evaluate programs
  • Assist Executive Director in designing or modifying data collection instruments for programs(surveys, exit forms, assessments, etc.)
  • Engage in annual benchmarking, monitoring, and assessment
  •  Assist Executive Director with external and internal agency reporting, including but not limitedto reports to funders, grant reporting, and First Step’s Executive Board.

Agency-Wide Leadership

  • Serve as First Step Liaison to community stakeholders
  • Serve as a member of the First Step’s Leadership Team
  • Support implementation of First Step’s Strategic Plan

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First Step’s Community Engagement Coordinator will manage and facilitate community education, engagement, and outreach efforts and be responsible for volunteer management and recruitment. The Community Engagement Coordinator will be a member of the First Step Community Engagement Team and will serve as key liaison to our community and stakeholders. Duties include, but are not limited to:

Community Engagement, Education, and Outreach

  • Increase community awareness about First Step
  • Develop and execute an annual outreach and education plan
  • Attend community meetings and events as needed
  • Provide community awareness and education to the public and First Step stakeholders through presentations, educational activities, tabling events, and distribution of information
  • Assist in digital outreach activities

Volunteer Management 

  • Recruit, train, retain, and supervise volunteers (individuals and groups)
  • Plan and facilitate volunteer meetings and trainings
  • Provide timely communications with volunteers and other community supporters
  • Track and maintain volunteer records, volunteer hours, and events through an online database
  • Identify and create opportunities to recognize and award volunteers for their services

Community Partnership Management and Leadership

  • Assist with developing and maintaining ongoing relationships with community partners
  • Serve as a First Step representative to community partners and stakeholders.
  • Attend designated community stakeholder meetings
  • Assist with First Step Staff and Board training activities

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